TERMS & CONDITIONS
WELCOME TO THE WEBSTORE OF NEWEIDOLON! THE FOLLOWING TERMS
& CONDITIONS APPLY THROUGHOUT THE WHOLE WEBSITE. WE MAY CHANGE THESE TERMS
& CONDITIONS AT ANY TIME. ANY CHANGES WILL TAKE EFFECT ON THE DATE THEY ARE
POSTED ON THIS SITE.
AGE
BY ORDERING, YOU CONFIRM THAT YOU ARE AGED 18 YEARS OR OVER.
LANGUAGE
BY ORDERING, YOU CONFIRM THAT YOU UNDERSTAND AND ACCEPT THESE TERMS
& CONDITIONS.
ORDERS
ANY ORDER SUBMITTED BY YOU IS YOUR OFFER TO ENTER INTO A CONTRACT WITH
US. SHORTLY AFTER RECEIPT OF YOUR ORDER, WE WILL SEND YOU AN E-MAIL CONFIRMING
THE PRODUCTS YOU HAVE ORDERED AND THAT WE HAVE ACCEPTED YOUR ORDER SUBJECT TO
THESE TERMS & CONDITIONS, PAYMENT, AND AVAILABILITY OF THE ITEMS ORDERED.
WE MUST RECEIVE PAYMENT FOR THE WHOLE PRICE FOR THE GOODS THAT YOU ORDER BEFORE
YOUR ORDER CAN BE ACCEPTED. IF YOUR PAYMENT DETAILS CANNOT BE AUTHORISED FOR
ANY REASON, WE WILL TELL YOU. A LEGALLY BINDING CONTRACT BETWEEN US WILL ONLY
COME INTO EFFECT WHEN OUR ACCEPTANCE IS DISPATCHED. THE DETAILS (PRICE ETC)
MENTIONED IN THE ACCEPTANCE PREVAIL OVER THE DETAILS MENTIONED IN ANY PUBLICITY.
AVAILABILITY
PRICES, OFFERS, AND PRODUCTS ARE SUBJECT TO AVAILABILITY AND MAY CHANGE
BEFORE (BUT NOT AFTER) WE ACCEPT YOUR ORDER.
CANCELING ORDERS
YOU SHALL NOT BE ENTITLED TO CANCEL ORDERS WITHOUT WRITTEN PERMISSION
FROM US. THIS PERMISSION SHALL BE SUBJECT TO COMPENSATION FOR ALL DAMAGE CAUSED
BY THIS CANCELLATION. WITHOUT PREJUDICE TO OUR RIGHT TO DEMAND EXECUTION OR
COMPENSATION FOR ANY DAMAGE SUFFERED IN EXCESS, YOU AGREE THAT THIS DAMAGE
SHALL BE ESTIMATED AT A MINIMUM OF 30% OF THE AMOUNT OF THE INVOICE ISSUED BY
US.
PRICES
ALL PRICES AND CHARGES ON THIS SITE ARE SHOWN IN EUROS, INCLUDING VAT,
BUT EXCLUDING DELIVERY CHARGES. THE TOTAL COST OF YOUR ORDER WILL BE THE PRICE
OF THE PRODUCTS THAT YOU ORDER, THE COST OF ANY ADDITIONAL SERVICES YOU CHOOSE,
PLUS THE APPLICABLE DELIVERY CHARGE. ALL THESE WILL BE SET OUT CLEARLY IN YOUR
SHOPPING CART BEFORE YOU SUBMIT YOUR ORDER.
IF A PRODUCT OR SERVICE IS LISTED AT AN INCORRECT PRICE DUE TO A
TYPOGRAPHICAL ERROR OR AN ERROR IN THE PRICING INFORMATION RECEIVED BY US FROM
OUR SUPPLIERS, THEN WE RESERVE THE RIGHT TO CANCEL THE CONTRACT. IF YOU DECIDE
TO CANCEL YOUR ORDER AFTER WE HAVE INFORMED YOU OF A PRICING ERROR AND YOU HAVE
ALREADY PAID FOR THE GOODS, WE WILL GIVE YOU A FULL REFUND AS SOON AS
REASONABLY POSSIBLE (AND IN ANY EVENT, WITHIN THIRTY 30 DAYS OF CANCELLATION).
IN THESE CIRCUMSTANCES, YOU WILL NOT BE ENTITLED TO SEEK COMPENSATION FOR
DISAPPOINTMENT SUFFERED OR FOR ANY LOSSES, WHICH YOU MIGHT OTHERWISE HAVE
INCURRED.
ALL GOODS SHALL REMAIN OUR PROPERTY UNTIL FULL PAYMENT HAS BEEN RECEIVED
BY US FOR ALL AMOUNTS OF INVOICE, INCLUDING COSTS, INTERESTS, COMPENSATION
CLAIMS, AND TAXES IF ANY.
PAYMENT METHODS
PAYMENTS CAN BE MADE BY CREDIT CARD, BANCONTACT, IDEAL, PAYPAL, OR APPLEPAY.
BY USING A PARTICULAR CREDIT CARD, YOU CONFIRM THAT THE CREDIT CARD
BEING USED IS YOURS. THE AMOUNT PAYABLE WILL BE RESERVED ON YOUR ACCOUNT AT THE
MOMENT YOU CONFIRM YOUR ORDER BUT WILL ONLY BE DEBITED FROM YOUR ACCOUNT WHEN NEWEIDOLON
ACCEPTS YOUR ORDER. IN THE RARE EVENT THAT YOUR CREDIT CARD CAN NOT BE
VALIDATED, WE WILL POSTPONE DELIVERY, AND WE WILL CONTACT YOU. IN THIS CASE, NEWEIDOLON
IS NOT LIABLE FOR ANY DELAY OR NON-DELIVERY.
DELIVERY
WE TRY TO PROCESS THE ORDER AS FAST AS POSSIBLE, IN NORMAL CIRCONSTANCES
WE PREPAIR YOUR ORDER WITHIN 24H/48H.
AS WE RELY ON THIRD PARTIES FOR THE DELIVERY OF PACKAGES (SUCH AS POST
AND DHL), WE HAVE NO INFLUENCE ON THE DELIVERY TIME. DUE TO UNFORESEEN
CIRCUMSTANCES (FE DELAYS AT THE CUSTOMS SERVICES), PACKAGES CAN RUN DELAYS. NEWEIDOLON
HAS THE RIGHT TO DELIVER PACKAGES UP TO NINETY DAYS AFTER THE ORDER HAS BEEN
ACCEPTED, WITHOUT CONSEQUENCES.
AS SAID, THE DELIVERY OF YOUR PACKAGE IS HANDLED BY THIRD PARTIES. IF
THEY ARE UNABLE TO DELIVER THE PACKAGE ON THE FIRST ATTEMPT, THEY WILL LEAVE A
MESSAGE OR TRY TO REACH OUT TO YOU (VIA E-MAIL OR PHONE), SPECIFYING
INFORMATION ABOUT WHEN YOU CAN EXPECT THE SECOND DELIVERY ATTEMPT TO BE MADE OR
WHERE YOU CAN PICK UP YOUR PACKAGE. KEEP IN MIND THAT THE PACKAGE MUST BE
COLLECTED WITHIN 14 DAYS. IN CASE THE DELIVERY COMPANY IS UNABLE TO DELIVER THE
PACKAGE DUE TO AN INCOMPLETE/WRONG ADDRESS, OR WHEN THE PACKAGE HASN'T BEEN
COLLECTED AT THE PICK-UP POINT WITHIN 14 DAYS AFTER THE NOTIFICATION, THE
PACKAGE WILL BE SHIPPED BACK TO NEWEIDOLON. THESE KINDS OF RETURNS ARE NOT
HANDLED AS A PRIORITY BY THE SHIPPING COMPANIES. A SECOND SHIPMENT CAN ONLY
TAKE PLACE AFTER WE RECEIVE THE ORIGINAL PACKAGE BACK AT OUR WAREHOUSE. THE
CUSTOMER IS RESPONSIBLE FOR ANY EXTRA FEES THAT MAY BE APPLICABLE. WHEN THE
CUSTOMER REQUESTS A REFUND AFTER THE PACKAGE RETURNED TO US DUE TO A FAULTY
ADDRESS OR NOT PICKING UP THE PACKAGE AT THE PICK-UP POINT, A HANDLING FEE OF 10
EUR WILL BE WITHHELD FROM THE REFUND.
ANY COMPLAINTS ABOUT THE CONDITION OF THE GOODS UPON DELIVERY (INCLUDING
MISSING PARTS) MUST BE MADE TO NEWEIDOLON NO LATER THAN TWO BUSINESS DAYS AFTER
RECEIPT OF THE GOODS.
FAULTY GOODS
IN THE UNLIKELY EVENT THAT A PRODUCT ARRIVES DAMAGED OR FAULTY, CLAIMS
RELATING TO QUALITY DEFECTS OR TO NON-COMPLIANCE SHALL BE FILED WITH US, UNDER
PENALTY OF BEING NULL AND VOID, WITHIN 1 MONTH AFTER DELIVERY (IN THE EVENT OF
VISIBLE DEFECTS).
CLAIMS SHALL BE FILED BY E-MAIL (NEWEIDOLON.CEO@GMAIL.COM) WITH MENTION
OF ALL RELEVANT DATA, INCLUDING ORDER NUMBER AND PHOTOS, IN DEFAULT WHEREOF WE
SHALL BE ENTITLED TO CONSIDER ANY CLAIM AS BEING INADMISSIBLE.
IF THE CLAIM IS FOUNDED, OUR LIABILITY SHALL BE LIMITED TO THE FREE
REPLACEMENT OF THE PRODUCTS, WHICH APPEAR TO BE DEFECTIVE OR - DEPENDING ON THE
CASE - THE PRICE OF THE ORDER.
RETURN POLICY OF NON-FAULTY GOODS
AT THE MOMENT WE DO NOT OFFER A RETURN ON NON-FAULTY GOODS! IF YOU DECIDE
TO ORDER A CERTRAIN ITEM, THE ITEM WILL BE SHIPPED AS MENTIONED IN THE
DESCRIPTION (TITLE, PHOTOS, ETC) ON THE CHECKOUT PAGE.
GENERAL LIABILITY
OUR ENTIRE LIABILITY TO YOU UNDER THESE TERMS & CONDITIONS SHALL NOT
EXCEED THE PRICE PAID FOR THE GOODS YOU HAVE PURCHASED THROUGH THIS SITE,
PROVIDED THAT WE HAVE TAKEN REASONABLE CARE WHEN WE DELIVER THE GOODS TO YOU.
IN ANY CASE, WE WILL NOT BE LIABLE TO YOU FOR ANY LOSS OF REVENUE,
PROFITS, ANTICIPATED SAVINGS, GOODWILL, OR BUSINESS OPPORTUNITY, FOR ANY INJURY
TO YOUR REPUTATION, OR FOR ANY LOSSES THAT ARE NOT REASONABLY FORESEEABLE BY BOTH
OF US AT THE TIME YOUR ORDER IS ACCEPTED.
WE WILL NOT BE RESPONSIBLE FOR ANY DELAY OR FAILURE TO COMPLY WITH THESE
TERMS & CONDITIONS IF THE DELAY OR FAILURE ARISES FROM ANY EVENT WHICH IS
BEYOND OUR REASONABLE CONTROL. SUCH EVENTS WOULD INCLUDE BUT ARE NOT LIMITED TO
STRIKES, LOCKOUT, STAGNATION IN TRANSPORTATION, FIRES, FLOODS, EARTHQUAKES,
STORMS, NATURAL DISASTERS, WAR, CIVIL UNREST, ACTS OF TERRORISM OR MALICIOUS
DAMAGE TO OR DESTRUCTION OF OUR PREMISES, EQUIPMENT OR GOODS, DIFFICULTIES IN
OBTAINING SUPPLIES, SCARCITY OF MATERIALS OR SHORTAGE OF PRODUCTS WHICH ARE
INDISPENSABLE FOR MANUFACTURING.
WAIVER
IF YOU BREACH THESE TERMS & CONDITIONS AND WE TAKE NO ACTION, WE
WILL STILL BE ENTITLED TO USE OUR RIGHTS AND REMEDIES IN ANY OTHER SITUATION
WHERE YOU BREACH THEM.
INVALIDITY
IN THE EVENT THAT ONE OR MORE OF THE TERMS SET OUT IN THESE TERMS &
CONDITIONS IS HELD TO BE INVALID BY A COMPETENT AUTHORITY, THE REMAINING TERMS
SHALL CONTINUE TO HAVE EFFECT, AND YOU WILL STILL BE BOUND BY THEM.
DISCLAIMER
BY USING THIS WEBSITE, THE USER UNDERSTANDS AND AGREES WITH THE
FOLLOWING:
ALL MATERIAL INCLUDED ON OUR WEBSITE (PICTURES, IMAGES, TEXTS, VIDEO
CLIPS, ETC.) IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT COMMIT US IN ANY
WAY. YOU SHOULD BEAR IN MIND THAT THE COLOURS OF GOODS AS SHOWN ON THE WEBSITE
WILL DEPEND ON MANY FACTORS, INCLUDING YOUR DISPLAY SETTINGS.
WE DO NOT WARRANT THAT THIS SITE WILL BE AVAILABLE AT ANY TIME OR THAT
THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE OR WILL BE FREE OF VIRUSES
OR ANY ERROR OR FAULT IN THE PROGRAMMING THAT WILL CAUSE IT OR YOUR COMPUTER TO
MALFUNCTION. WE DECLINE ANY RESPONSIBILITY AS TO THE FULL FUNCTIONALITY,
ACCURACY, AND RELIABILITY OF THIS SITE. WE WILL NOT BE RESPONSIBLE OR LIABLE TO
YOU FOR ANY LOSS OR CONTENT OR MATERIAL UPLOADED OR TRANSMITTED THROUGH THIS
SITE, AND WE ACCEPT NO LIABILITY OF ANY KIND FOR ANY LOSS OR DAMAGE FROM ACTION
TAKEN OR TAKEN IN RELIANCE ON MATERIAL OR INFORMATION CONTAINED ON THIS SITE.
REPRODUCTION OF PART OR ALL MATERIAL INCLUDED ON OUR WEBSITE IN ANY FORM
IS PROHIBITED OTHER THAN FOR INDIVIDUAL USE ONLY AND MAY NOT BE RECOPIED AND
SHARED WITH A THIRD PARTY. THE PERMISSION TO RECOPY BY AN INDIVIDUAL DOES NOT
ALLOW FOR INCORPORATION OF MATERIAL OR ANY PART OF IT IN ANY WORK OR
PUBLICATION, WHETHER IN HARD COPY, ELECTRONIC, OR ANY OTHER FORM.